This TCPA Consent page explains how HomeServicesResourceCenter.com and HSRC may obtain and use consent to contact users who submit information through the website or otherwise request home service information.
1. Consent to Be Contacted
When you submit a form, request a contractor connection, click a call CTA, or otherwise provide your contact information through HomeServicesResourceCenter.com, you may be asked to provide consent to be contacted.
By providing consent, you authorize HSRC, its partners, contractors, service providers, call centers, marketing partners, and/or businesses that may assist with your request to contact you regarding your home service inquiry.
Contact may occur by:
- Phone call
- Text message
- Artificial or prerecorded voice
- Automated technology
- Other communication methods permitted by law
Consent applies to the phone number and email address you provide, even if your number is listed on a federal, state, or internal do-not-call list, where permitted by law.
2. Consent Is Not a Condition of Purchase
You are not required to provide consent as a condition of purchasing any goods or services.
You may use available call or form options as presented on the website, subject to applicable functionality and availability.
3. Message and Data Rates
Message and data rates may apply to text messages or other communications sent to your device.
Frequency of communications may vary based on your request, provider availability, and communications related to your inquiry.
4. Call Recording and Monitoring
Calls may be recorded or monitored for quality assurance, training, compliance, analytics, dispute resolution, or business purposes where permitted by law.
If a call recording notice is provided, continuing with the call may constitute consent to recording where permitted by law.
5. Revoking Consent
You may revoke consent to receive communications.
To revoke consent or submit a do-not-contact request, use the Legal Request Form or the Opt Out Request page.
For text messages, you may also be able to opt out by replying with standard opt-out words such as:
- STOP
- END
- CANCEL
- UNSUBSCRIBE
- QUIT
- OPT OUT
If you revoke consent, HSRC and/or applicable partners will process the request as required by law. Some communications may still occur where permitted by law, such as transactional, legal, or request-processing communications.
6. Accuracy of Contact Information
By submitting your contact information, you represent that:
- The information is accurate
- You are the subscriber or customary user of the phone number provided
- You are authorized to provide the phone number and email address
- You are authorized to request contact regarding the service inquiry
Do not submit another person's contact information without authorization.
7. Third-Party Providers
HSRC may share your information with independent third-party contractors, service providers, call centers, marketing partners, or businesses that may contact you regarding your home service request.
Those third parties may have their own communication practices and legal obligations.
HSRC does not directly perform home services and does not guarantee contractor availability, pricing, licensing, response times, or service outcomes.
8. Consent Records
HSRC may maintain records related to consent, including:
- Date and time of consent
- Form submission details
- IP address
- Website page or form used
- Consent language displayed
- Phone number and email submitted
- Communication preferences
- Opt-out or revocation requests
These records may be used for compliance, dispute resolution, fraud prevention, and business purposes.
9. No Emergency Services
HSRC is not an emergency services provider. If you are experiencing an immediate threat to life, safety, or property, contact appropriate emergency services or local authorities.
10. Contact and Consent Requests
To revoke consent, opt out, request do-not-contact status, or submit a legal request related to communications, use the Legal Request Form.