These Terms of Use govern your access to and use of HomeServicesResourceCenter.com, also referred to as HSRC, the website, content, forms, call-to-action features, resources, and related services.
By accessing or using HomeServicesResourceCenter.com, you agree to these Terms of Use. If you do not agree, do not use the website.
1. About HomeServicesResourceCenter.com
HomeServicesResourceCenter.com is a consumer-facing home services resource website. HSRC provides educational information and helps users request connections with independent third-party service providers, contractors, call centers, marketing partners, or other businesses that may be able to assist with home service needs.
HSRC does not directly perform home services. HSRC is not a contractor, plumber, electrician, roofer, HVAC company, restoration company, remodeler, or emergency services provider.
HSRC does not guarantee:
- Contractor availability
- Contractor licensing
- Contractor qualifications
- Pricing
- Estimates
- Response times
- Work quality
- Project outcomes
- Service completion
- Emergency response
Services, pricing, licensing, availability, and response times may vary by location and provider.
2. Eligibility
You must be at least 18 years old and legally able to enter into these Terms to use the website.
By using the website, you represent that you meet these requirements.
3. Website Content
The content on HomeServicesResourceCenter.com is provided for general informational purposes only. It may include information about common home service issues, possible next steps, contractor questions, safety considerations, and service categories.
The content is not professional advice and should not replace an inspection, diagnosis, estimate, or recommendation from a qualified contractor, professional, or emergency service provider.
You are responsible for making your own decisions regarding contractors, service providers, repairs, installations, projects, and safety matters.
4. Emergency Situations
HSRC is not an emergency services provider.
If you believe there is an immediate danger, fire, gas leak, electrical hazard, medical emergency, structural danger, or other urgent threat to life or property, contact appropriate emergency services or local authorities.
Do not rely on HSRC as your sole source of help during an emergency.
5. Requests for Contractor Connections
When you submit a form, click a call CTA, or otherwise request help through the website, you authorize HSRC to use the information provided to help route, match, refer, or connect you with independent third-party service providers, contractors, call centers, marketing partners, or businesses that may be able to respond to your request.
HSRC may share your information with one or more third parties to process or respond to your request.
Submitting a request does not guarantee:
- That you will be matched with a provider
- That a provider will contact you
- That a provider will be available
- That a provider will offer any particular price or estimate
- That a provider will perform the requested service
- That any service will meet your expectations
6. Third-Party Service Providers
Any contractor or service provider you contact or hire is independent from HSRC.
HSRC is not responsible for:
- Third-party acts or omissions
- Contractor communications
- Estimates or pricing
- Scheduling
- Licensing or insurance verification
- Workmanship
- Project completion
- Warranties
- Damages
- Disputes between you and a third party
You should independently verify any contractor's licensing, insurance, qualifications, references, pricing, warranties, and suitability before hiring or authorizing work.
7. User Information and Accuracy
You agree to provide accurate, current, and complete information when using forms or requesting services through the website.
You agree not to submit information that is false, misleading, fraudulent, unlawful, or submitted without authorization.
You are responsible for ensuring that any phone number, email address, property address, or other information you provide belongs to you or that you have authority to provide it.
8. Consent to Communications
By submitting your information and providing consent where requested, you may authorize HSRC, its partners, contractors, service providers, and/or marketing partners to contact you about your home service request, including by phone, text message, email, artificial or prerecorded voice, or automated technology where permitted by law.
Consent is not a condition of purchase.
Please review the TCPA Consent page for more information.
9. Prohibited Uses
You agree not to:
- Use the website for unlawful purposes
- Submit false or fraudulent information
- Interfere with website functionality
- Attempt to access systems without authorization
- Scrape, copy, or harvest website data without permission
- Use automated tools to abuse forms or systems
- Impersonate another person
- Submit requests on behalf of others without authorization
- Violate applicable laws or regulations
- Use the website to harass, abuse, or harm others
10. Intellectual Property
The website, content, design, branding, logos, icons, graphics, copy, and other materials are owned by or licensed to HSRC and are protected by intellectual property laws.
You may use the website for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, or create derivative works from the website content without permission.
11. No Warranty
The website is provided on an "as is" and "as available" basis.
HSRC makes no warranties, express or implied, regarding the website, content, contractor connections, third-party services, availability, accuracy, reliability, or suitability for your needs.
To the fullest extent permitted by law, HSRC disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the fullest extent permitted by law, HSRC will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost data, service interruptions, contractor disputes, property damage, or personal injury arising from or related to use of the website or third-party services.
Your dealings with any third-party contractor or provider are solely between you and that third party.
13. Indemnification
You agree to defend, indemnify, and hold harmless HSRC from and against claims, damages, liabilities, losses, costs, and expenses arising from:
- Your use of the website
- Your violation of these Terms
- Your submission of inaccurate or unauthorized information
- Your violation of law
- Your interactions with third-party service providers
- Your misuse of website content or functionality
14. Third-Party Links
The website may contain links to third-party websites or services. HSRC is not responsible for third-party content, privacy practices, security, terms, or services.
Use third-party websites at your own risk.
15. Privacy
Your use of the website is also governed by the Privacy Policy.
16. Changes to These Terms
HSRC may update these Terms of Use from time to time. The updated version will be posted on this page with a revised "Last Updated" date.
Continued use of the website after changes means you accept the updated Terms.
17. Governing Law
These Terms are governed by applicable laws without regard to conflict of law principles.
Where required, disputes may be subject to applicable consumer protection laws in your jurisdiction.
18. Contact and Legal Requests
To submit a legal request, privacy request, opt-out request, consent revocation request, or other inquiry related to these Terms, use the Legal Request Form.